Returns
We want you to love every piece you bring home. If you are not completely satisfied, you may return eligible items within 30 days of delivery for a refund or exchange.
Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Custom made, made to order, and final sale items cannot be returned unless they arrive damaged or defective.
How to start a return
Contact us through our Contact Us page with your order number and the reason for the return. We will reply with return instructions and a return address. Items sent back without first requesting a return will not be accepted.
Damaged or incorrect items
Please inspect your order on arrival and contact us within 7 days if an item is defective, damaged, or if you received the wrong item, so that we can make it right.
Refunds
Once we receive and inspect your return, we will notify you whether the refund has been approved. Approved refunds are issued to your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process and post the refund.
Exchanges
The fastest way to get the item you want is to return the item you have and, once the return is accepted, place a new order for the replacement.
Questions
You can always reach us through our Contact Us page.